Leaf & Lotus
Legal Information

Privacy Policy

At Leaf & Lotus, we value your privacy. This document outlines how we collect, use, and protect your personal data when you interact with our indoor gardening store in Bengaluru.

Last updated: January 2026

1. Information We Collect

When you visit our store or website, request a plant consultation, or contact us regarding our houseplant selection, we may collect the following personal information:

  • Contact details such as your name, email address, and phone number.
  • Delivery information including your home or business address in India.
  • Communication records from inquiries submitted through our website.

2. How We Use Your Data

The information collected by Leaf & Lotus is used exclusively to improve your indoor gardening experience and fulfill our business operations. Specifically, we use your data to:

  • Process your inquiries and schedule plant deliveries or consultations.
  • Respond to your customer service requests and support needs.
  • Send important updates regarding your orders or changes to our policies.
  • Maintain internal records for tax and legal compliance within India.

3. Data Security & Sharing

We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our trusted delivery partners strictly for the purpose of fulfilling your orders.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our systems.